Terms and conditions

Terms & Conditions

These Terms and Conditions govern your use of the Company website (the “Company Site”) and your relationship with Taylored Assessments Limited (the “Company”, “we” or “us”).  They also relate to the paid-for services supplied to you through the Company Site (the “Service(s)”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Company Site. If you have any questions on the Terms and Conditions, please contact [support@taylored-assessments.co.uk]

1    Use of the Company Site

The Company Site is provided to you for your use subject to these Terms and Conditions. By using the Company Site you agree to be bound by these Terms and Conditions.

2    Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site. Any changes will be notified via the email address provided by you on registration or via a suitable announcement on the Company Site.  The changes will apply to the use of the Company Site after we have given notice.  If you do not wish to accept the new Terms and Conditions you should not continue to use the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.

3    Registration

3.1    To register on the Company Site you must be over eighteen years of age.

3.2    You must ensure that the details provided by you on registration or at any time are correct and complete.

3.3    You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

4    Password and Security

4.1    When you register to use the Company Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting [support@taylored-assessments.co.uk] immediately.

4.2    If the Company has reason to believe that there is likely to be a breach of security or misuse of the Company Site, we may require you to change your password or we may suspend your account.

5    Prices and Payment

5.1    Your order is an offer to purchase services from us. The Service will be made available to you once your payment has been received. There will be no contract of any kind between you and us unless and until you make authorised payment for the Service. At any point up until then, we may decline to supply the Service to you without giving any reason.

5.2    The fee for the Service (the “Service Fee”) is calculated and payable in advance as set out at [http://www.taylored-assessments.net/pricing.html]. The Company shall be under no obligation to provide the Service until the Service Fee has been paid.

5.3    All prices are expressed [exclusive] of any VAT payable unless otherwise stated.

5.4    Your credit/ debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order.

6    Using the Service

6.1    Details of the Service are set out at [http://www.taylored-assessments.net/services.html].

6.2    The Company warrants that it has the right to provide the Service and will use all reasonable skill and care in making the Service available to you and in ensuring its availability. The Company will take reasonable steps to ensure that any software it provides as part of the Service is virus free. Because of [the number of sources from which the Company obtains the content for the Service and because of] the nature of the Internet, errors and omissions do occur and the Company does not give any other warranties in respect of the Service.

6.3    The Company is continually seeking to improve the Service. The Company reserves the right, at its discretion, to make changes to any part of the Service provided that it does not materially reduce their content or functionality.

7    Confidentiality

7.1    Following the placement of any order for the Service you will be supplied with a range of information (the “Confidential Information”) providing further details about the Service.  Except as provided by clause 7.2 or as authorised in writing by the Company as part of the provision of the Service, you shall at all times:

    7.1.1    keep secure all Confidential Information;

    7.1.2    not disclose any Confidential Information to any other person;

    7.1.3    not use any of the Confidential Information for any purpose other than as contemplated by and subject to these Terms and Conditions or otherwise agreed between you and the Company in writing;

    7.1.4    not make any copies of, record in any way or part with possession of any document containing or recording any Confidential Information; and

    7.1.5    ensure that none of your directors, officers, employees, agents or advisers does any act, which, if done by that party, would be a breach of the provisions of this clause 7.1.

7.2    You may:

    7.2.1    disclose any Confidential Information to the extent that you are required by law to do so;

    7.2.2    disclose any Confidential Information to those of your employees who reasonably need to have access to it in order to evaluate its commercial potential; and

    7.2.3    use any Confidential Information for any purpose, or disclose it to any other person, to the extent only that:

       7.2.3.1  it is at the date of your agreement to these Terms and Conditions, or at any time after that date through no fault of that party becomes, public knowledge; or

       7.2.3.2  it was, before being disclosed to or obtained by you, known to you; or

       7.2.3.3  it is, after being disclosed to or obtained by you, disclosed to that party by a third party otherwise than in breach of an obligation of confidentiality.

7.4    The provisions of this clause 7 shall continue in force, notwithstanding the termination of your agreement to these Terms and Conditions for any reason.

8    Cancellation and Termination

8.1    Once you have paid for the Service, we make the Service available to you. You are not able to cancel any purchase of the Service after the Service is made available.

8.2    Your access to the Service may be terminated by written notice if you are in material breach of this agreement and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you. If we reasonably believe your breach of these Terms & Conditions affects our lawful operation of the Service or third party customers we may suspend your access to the Service at any time.

9    Intellectual property

The content of the Company Site is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company.  This clause shall apply to all uses of the Company Site, other than those specifically permitted as part of the supply of the Service.

10    Your use of the Company Site

10.1    You may not use the Company Site for any of the following purposes:

    10.1.1    disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

    10.1.2    transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

    10.1.3    interfering with any other person’s use or enjoyment of the Company Site; or

    10.1.4    making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

10.2    You will be responsible for our losses and costs resulting from your breach of this clause 10.

11    Availability of the Company Site

11.1    Although we aim to offer you the best service possible, we make no promise that the services at the Company Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Company Site you should report it immediately to [support@taylored-assessments.co.uk] and we will attempt to correct the fault as soon as we reasonably can.

11.2    Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

12    The Company’s right to suspend or cancel your registration

12.1    We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

12.2    You can cancel your registration at any time by informing us in writing at [support@taylored-assessments.co.uk.] If you do so, you must stop using the Company Site.  No refund will be paid upon your cancellation unless received within 7 days of purchase.

12.3    The suspension or cancellation of your registration and your right to use the Company Site shall not affect either party’s statutory rights or liabilities.

13    The Company’s liability

13.1    The Company Site may provide content from other Internet sites or resources and while the Company tries to ensure that material included on the Company Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

13.2    If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Company Site. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

13.3    This clause 13 shall not limit or affect our liability if something we do negligently causes death or personal injury.

14    Third Party Websites

As a convenience to customers, the Company Site may include links to other web sites or material which are beyond its control. The Company is not responsible for content on any site outside the Company Site.

15    Advertising and Sponsorship

Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

16    Applicable Law

These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

17    International Use

We make no promise that materials on the Company Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

18    Miscellaneous

18.1    You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

18.2    If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

18.3    The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

18.4    The Company Site is owned and operated by Taylored Assessments Limited, registered address:  4 Lansdowne Terrace, Gosforth, Newcastle upon Tyne, NE3 1HN.

18.5    If you have any queries please contact [wendy@taylored-assessments.co.uk]

Company Registration No. 06004113, VAT No. 791 2520 33 
Last update:       12 September 2008